Positive Promotions Reviews

Positive Promotions has an overall rating of 3.0 based on 163 reviews. Customer feedback on Positive Promotions is mixed: Positive Promotions reviewers highlight positive aspects like wide range of promotional products, excellent customer service, competitive pricing, fast shipping, which strongly appeal to businesses seeking promotional items, event planners, educators, non-profit organizations. However, Positive Promotions is often criticized for its limited customization options, occasional shipping delays, website navigation issues, higher minimum order quantities.

3.0/5.0

163 reviews

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All Positive Promotions Reviews (163)
Debra_montelongo94
May 02, 2026
"Bulk order was bit frustrating"
I placed a bulk order the whole process felt a little messy and slow. I had to follow up more times than I expected just to get the updates. It wasn’t a terrible experience or anything, but it didn’t feel very smooth either. I probably wouldn’t be in a rush to place the another order soon.
James_helton93
April 11, 2026
"Super Easy and Helpful"
Their design team helped tidy up my logo and made sure everything looked good before it went to print. They were quick to reply too, which made the whole process really easy. I’m really happy with how it all turned out
michaelwarren3184
April 10, 2026
"Really happy with how everything turned out"
I ordered a few items from Positive Promotions for our office event, they came out better than I expected. The printing looked sharp, the colors were nice, and the products didn’t feel cheap at all. Everyone seemed to like them, and a couple people even asked where we got them, which was a nice surprise. I’d definitely order again next time we need giveaways. No complaints here.
Bonnie.guzman
April 09, 2026
"Looked good at first, but didn’t really hold up"
I ordered some promo bags and water bottles for a school event, they looked nice when they first showed up. Shipping was totally fine too, so at that point I was feeling like it was probably a decent choice.

After they got used a few times, though, the print on some of the bottles started rubbing off, and a couple of the bags had stitching coming loose. It wasn’t a disaster or anything, but for the price, I kind of expected them to hold up better.

Customer service was polite when I reached out, so I’ll give them that. I’d say these might be okay if you only need them for a one-day thing, but I’m not sure I’d count on them lasting much longer than that.
BrandonCapps_88
April 06, 2026
"The promos are mostly on point"
I signed up for Positive Promotions emails and, for the most part, they actually send stuff that makes sense for me, like school items and staff appreciation things. Not every email is a winner, obviously, and yes, there are times when I see another one come in and I’m just calmly pretending I’m not mildly annoyed. But they’re not totally random, and I have found a few deals I probably would’ve missed otherwise. Overall, good.
veronica_Williams71
April 05, 2026
"Showed up faster than I thought"
I was mostly just paying attention to how long shipping would take, and it ended up getting here way quicker than I expected. Everything looked fine when it arrived, so no complaints from me.
judycoles9029
April 02, 2026
"I found a good range…"
I found a good range of products here and was able to pick up a few useful things for our event. That said, some of the categories felt a little limited, and a few items had a slightly outdated look. Overall, it wasn’t a bad experience, but I did leave wishing there were more options to choose from. I felt satisfied enough, but not fully excited by the selection.
EllenCarter
March 03, 2026
"Quick delivery, just keep an eye on tracking"
We ordered a few things for an office event and the shipping ended up being faster than I expected, which was a huge relief since we were cutting it close. The box showed up in plenty of time and everything worked out fine. My only small issue was that the tracking didn’t really update much at the beginning, so I was a little unsure where the package was for a bit. If you’re ordering for an event or deadline, I’d say go for it, but maybe place the order a little early just for peace of mind. Overall, a good experience.
AaronSites
February 26, 2026
"Super easy checkout"
Payment went through right away and the whole checkout process was really simple. I didn’t run into any weird glitches or delays, and I was able to get my order placed fast. it just felt smooth and stress-free, which I really appreciated.
beverlyeaton6265
February 20, 2026
"Didn’t really feel worth the price"
I ordered a few promo items, and they turned out fine overall. Not amazing, not bad, just okay. I was hoping they’d feel a little more polished for what I paid.

The price was already kind of high, and then shipping and extra fees made it feel worse. I mean, I’ve seen similar stuff for less elsewhere. It’s not that I hated the order, I just wouldn’t say it felt like a great value.
hello_john605
February 18, 2026
"Not gonna lie, the communication was…"
Not gonna lie, the communication was slow and unclear. I found myself waiting longer than expected for updates, and when I did hear back, things weren’t always explained very well.
don_Howard03
February 14, 2026
"Easy to use overall"
I had a smooth time using the website . It was easy to find what I was looking for , and the search and categories were clear enough . Checkout was simple too . A couple of pages took a little longer to load on my end , but it wasn’t a big deal . Overall , I had a good experience and would use it again
roger_Carver99
February 03, 2026
"Not Coming Back"
Bottom line: I’m not coming back. I decided to give this place another shot and ordered again, but the same issues happened all over again. Really disappointing, especially when you’re hoping things will be better the next time.
annamacpherson6596
January 30, 2026
"Returning was a hassle"
Ordered a few things and some weren’t what I expected. Returning them turned into too much back-and-forth, and it didn’t get sorted quickly. Support did answer, but I kept having to repeat myself. Not terrible, but I probably wouldn’t order again unless I had to
Adam_brightharp05
January 30, 2026
"Pretty close, but the colors were off"
It matched okay overall, but they looked a little different in person than on the page. Not a huge deal, just not exactly what I expected.
glenn-Lomax
January 23, 2026
"I was able to find what I..."
I was able to find what I needed, though I did hesitate a bit because some items looked like they were running low on stock.
Michael-frautschi
January 22, 2026
"It showed up with a little dent on…"
It showed up with a little dent on it tho, not a huge deal but kinda noticeable. Still usable, just wish it was packed a bit better.
WHEATON
January 12, 2026
"We ordered these as giveaway items..."
We ordered these as giveaway items for a staff event. I was mostly watching how people reacted when they saw them, they didn’t get much attention. The quality seemed fine enough, but the designs looked a little dated, and most of our group just didn’t seem very excited about them. Not terrible by any means, just not really a hit for us.
patrica.Luciano
January 06, 2026
"Name was a little off"
Overall it was fine, but the name was slightly off from what I expected. Not a huge deal, just something I noticed right away. Wish it had been double checked a bit better.
James_decourcey74
January 06, 2026
"My order showed up with the wrong…"
My order showed up with the wrong items, and the quantities seemed off too. I checked the confirmation email, and from what I can tell, it definitely wasn’t what I picked, though I don’t have every step of the order saved or anything. Customer service took a while to respond, and it still didn’t get sorted out in time. Frustrating since the whole reason I ordered was because I needed everything to be right.

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